User Guides
- Why does the installation freeze or give me an error message?
- Is Cox Elite Gamer safe to use?
- How to set up your Cox Elite Gamer Service for an optimal connection
- How do I generate a game report?
- Cox Elite Gamer Service is not opening when I try to run it, what do I do?
- Why does my game say that I have “Strict NAT Enabled”?
- When I start a game with Cox Elite Gamer, my reporting seems wrong
- Troubleshooting: Common Connection Problems
- How to handle a Windows SmartScreen alert
- Error: "Problem Detected"
- How to use Manual Server Selection
- How do I enable automatic multi-server selection?
- Error: 577
- Error: “Web Trust Failure”
- Error: Configuration cannot be loaded
- Error: “One or More Network Protocols are Missing”
- How do I fix a “Local Area Connection Issue” or “Unidentified Network”?
- How does the Cox Elite Gamer Service work?
- Is there a free trial?
- Will Cox Elite Gamer improve latency for satellite or EVDO/wireless internet connections?
- How do I add a Steam game as a custom game?
- How do I set up a custom game?
- What do I do if my game isn’t supported?
- What's ping, a ping spike, jitter and packet loss?
- How does high ping and latency create lag (rubber banding)?
- Which games does Cox Elite Gamer support?
- Why doesn’t the application match my in-game ping?
- What are the minimum system requirements to use Cox Elite Gamer?